Contact Us

Please fill out the form below or send us a letter at:

Franklin Rural Electric Cooperative

1560 Hwy 65

PO Box 437

Hampton, IA 50441

or call us at (641) 456-2557.


IF YOU ARE REPORTING AN OUTAGE PLEASE CALL (641)456-2557 OR (800)750-3557.

Outage Information

If you lose power

1. Before calling make sure you have checked your fuses or breakers in your home and at the meter pole, if you are able.  

          Not sure how to check the breaker at the meter pole?  Click here for instructions.

2. Call Franklin REC at 800-750-3557 or 641-456-2557, to report your outage.  

Bill Payment Options

Pay my bill online with SmartHub

Co-op members can view and pay their electric bills online with this free and secure service.  SmartHub will notify you when your bill is ready, past due, etc.  You can also view a two year history of payments and readings of your account.  Go to SmartHub to sign up now.  You can also use your smart device by going to the app store and downloading the smart app.

Automatic payments